Red Rock Casino Resort & Spa

Less than a year ago, I wrote a pretty scathing review of the Red Rock. I swore I would never go back. Well, tonight we just returned from another week at the Red Rock. We had originally made reservations at a place on the strip, but I just could not bring myself to go there. So, at the last minute we changed our reservations to the Red Rock. We felt a sense of relief. We know the property and feel comfortable and safe there. From the Front Desk agent to the floor, restaurant and Housekeeping staff, they were all great. We enjoyed the new casual dining restaurants. They were all fantastic and better than the previous restaurants, especially the doughnuts! We do miss Side Piece Pizza but the new place was great and the staff was extremely friendly. The best meal of our stay was at Lucille's Smokehouse. The southern fried chicken with gravy was delicious. Our room was quiet and well prepared, with our only complaint being how soft the beds were. It would be great to have the option for a room or suite with a more firm bed. All in all, we had a wonderful time and are looking forward to going back.

Ill start off by saying that the restaurant selection, the pool, and the staff, really are great. However my husband and I were greatly disappointed with the room. We traveled by car 1,200 miles to stay here & were expecting the room to live up to its 5 star resort rating. There was hair all over the tub, shower, floor & wads of hair all over the carpet. The nightstands were dusty and none of the surfaces in the bathroom had been wiped clean. We went down to the front desk and let them know. They were very polite and changed our room immediately (also gave us a $50 dining credit). However, they did not send anybody to make sure our new room was actually clean. It also looked as if nothing had been wiped down or vaccumed. If the stay hadn't been non refundable we absolutely would have left and found another hotel. The pool is definitely the only thing that improved our stay. Edit: I forgot to add that the shower literally screams while you use it. A super high pitched noise the entire time. The grout is very dirty in the shower & all of the bathroom. And the shower head is that of a motel 6. Not a 5 star resort. We lost power for 4 hours while staying here. The desk never contacted us. We only found out why our toilet, water & wifi wasn't working because the restaurant we had reserved called to cancel our reservation as the whole casino had lost power. We were not apologized to by the hotel staff nor even let know of the issue. On top of all this, Friday night was a concert here. We had no idea the concerts were held right outside the hotel at the pool & that room-shaking music would be played until midnight. We had booked this stay to be away from the strip & the noise. We might as well have booked on the strip for much cheaper.

In my opinion one of the best places to stay if you're going to Las Vegas. Rooms were so nice, clean, the maids came every day while we were out and cleaned the room. The Casio and restaurants are all great. Food was really good and service too. The mountain view rooms are so Worth the small extra cost, I loved waking up to the sun light hitting the mountain face of red rock. I really wish I didn't have to leave. its such a beautiful area with thousands of palm trees. The area looks new like everything was built in the last decade. I will definitely come back if I ever plan another trip to Vegas. Thank you red rock for making my first Vegas trip so enjoyable and rememberable.

Pulling up to this huge hotel, it looks impressive and beautiful. Valet at check-in could have been a little better, I had to wait a few minutes when there were valets standing around, as I wasn’t sure if they were busy, turned out they weren’t, they were just slow to come greet me. Checking in was great! The lady who checked me in was the friendliest person I encountered during my visit. She asked if I needed a resort map and was helpful in explaining the resort during check-in. My room looked nice, but there were no AC outlets near the bed and only one at the desk for me to use to charge items – This is USELESS!!! The only USB outlets were in the alarm clock and those are low-wattage, meaning they don't charge while allowing you to use the phone that's being charged. They really need to modernize technology in the room. The TV channels were horrible too… there was none of the streaming services I like and the regular TV channels were loaded with stuff I don't watch. Most other Marriott and Hilton hotels I stay in (and I'm in hotels weekly) have at least a couple of channels I like, their selection didn't. The bed was way too soft, I left with knots in my neck and my lower back hurting from the bed. The tub in room in the room looked terrible too. It looks like it's made of soft plastic and has been scrubbed and etched with dirt. They really need to replace it. The shower's water pressure was great, but the shower stall is too small to effectively use it, as the pressure was so strong you could barely work up a lather without the soap being washed off from the strong pressure. I did like that the HVAC was quiet - huge plus! Each night I could hear bass thumping from something going on elsewhere in the hotel. This place is big enough that I shouldn't have to hear that. Amenities at the resort were nice… plenty of pools, loungers, cabanas, and lots of conference space too. Food on site was nice. Overall, it was a decent place, even with the issues I had with the room.

We went to happy hour at the Yard House. Parking was easy and convenient. Not having to walk through the whole hotel searching for the restaurant was great! The happy hour prices were amazing and we were fitted quickly. I ordered a mushroom pizza and poke nachos. They came quickly and they were half priced. The server was pleasant and attentive in spite of the restaurant being jammed packed. Great expirence. We will be back!